Bambro Seating Solutions: Refund and Return Policy

At Bambro, we are committed to ensuring your satisfaction with our range of meticulously crafted seating solutions. Please familiarize yourself with our comprehensive refund and return policy to facilitate a smooth and transparent experience.

Returns – Your Satisfaction is Our Priority

We understand that sometimes a product might not meet your expectations. In such cases, you are welcome to initiate a return within 30 days from the date of delivery. To qualify for a return, the item must be unused, in its original packaging, and in the same condition in which you received it.

Refunds – Honoring Your Decision

Upon receiving your returned item, our dedicated team will conduct a thorough inspection to ensure it meets the return criteria. Once approved, we will process a refund to your original payment method. It’s important to note that while we gladly refund the cost of the product, shipping charges are non-refundable. Additionally, return shipping costs will be deducted from your refund.

Damaged or Defective Items – Prompt Assistance for Peace of Mind

We take pride in our commitment to quality, but if you receive a damaged or defective item, please notify us within 7 days of receiving the product. Contact our customer support at rita.denterprises@gmail.com, and we will promptly assist you with a replacement or a full refund.

Exchanges – Finding Your Perfect Fit

If you wish to exchange your purchase for a different product, please contact us at rita.denterprises@gmail.com. Our customer support team will guide you through the exchange process, ensuring you receive the product that best suits your needs.

Return Process – Simple and Straightforward

 Initiating a return is easy. Just reach out to our customer support at rita.denterprises@gmail.com with your order number and the reason for return. Our team will provide you with detailed instructions to ensure a smooth and hassle-free process.

Showroom Returns – Direct In-Person Assistance

For those who made a purchase at our showroom, we welcome returns directly to the showroom location. Please bring along your proof of purchase, and our staff will assist you with the return process.

Your Feedback Matters – Continuous Improvement

Your experience with Bambro is of utmost importance to us. We value your feedback and encourage you to share your thoughts and suggestions. Your input not only helps us improve our products and services but also contributes to the overall satisfaction of our valued customers.

Contacting Customer Support – Your Queries, Our Priority:

Our customer support team is always ready to assist you. Whether you have questions about our products, the return process, or anything else, feel free to reach out to us at rita.denterprises@gmail.com. Your inquiries are important to us, and we are here to provide the support you need.